Configuring your Mail domain
Overview
Configuring a Mail sub-domain enables organisation email addresses for all your members (e.g. pierre@yourcompany.com). This step requires your business domain to be verified first.
Prerequisites
- Business domain verified — see Configuring your business domain
- Access to your domain registrar's DNS settings
How to configure your Mail domain
1. In the Business dashboard, go to Mail under Collaboration configuration.
2. Enter your mail sub-domain (e.g. mail.yourcompany.com) and proceed.
3. Add all DNS records shown to your registrar's DNS settings (detailed below).
4. Click Verify once the records have propagated.
DNS records to add
1 — Email routing (MX records)
Add both records:
| Type | Name | Mail server |
|---|---|---|
MX |
yourcompany.com | mx1.stg.lin-saas.com |
MX |
yourcompany.com | mx2.stg.lin-saas.com |
2 — SPF record
| Type | Name | Value |
|---|---|---|
TXT |
yourcompany.com | v=spf1 spf.stg.lin-saas.com ~all |
3 — DKIM records
| Type | Host / Name | Target / Value |
|---|---|---|
CNAME |
tmail-stg._domainkey | tmail-stg._domainkey.lin-saas.com |
CNAME |
twake1._domainkey | twake1._domainkey.lin-saas.com |
CNAME |
twake2._domainkey | twake2._domainkey.lin-saas.com |
4 — DMARC record
| Type | Name | Value |
|---|---|---|
TXT |
_dmarc.yourcompany.com | v=DMARC1; p=quarantine |
After verification
Once verified, Twake Mail is automatically provisioned for all members. The Mail app is automatically added to the home page of all organisation members, allowing them to access their new email address directly from their Twake Workplace.
Frequently asked questions
Is the Mail domain mandatory?
No. Only the main business domain is required to add members. Mail can be configured at any time afterwards.
What happens to members who already exist when I configure Mail?
Twake Mail is provisioned automatically for all existing members as soon as the domain is verified.